Seamless E2E Migration transforming Rogers Telecom
The Institution
Rogers, Canada’s leading provider of nation-wide 5G network, has long been at the forefront of business and innovation, providing the best connectivity to its consumers.
The Problem
Rogers was trying to undertake a large transformational project involving core system migration. The migration process, coupled with the need for maintaining uninterrupted services without compromising customer experience, demanded a high level of domain knowledge and experience.
The Intervention
SyntecX played a pivotal role in driving Rogers Telecom’s single platform goals. Through E2E migration of their prepaid platform, SyntecX was able to converge all of its consumers on to a single system. Leveraging our project management expertise and custom development services, we collaborated closely with Rogers to orchestrate a seamless transition. SyntecX enabled Rogers in developing a migration solution, enhancing revenue by around 33%.
The Transformation
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- Developed and deployed a customized migration system
- Consumers converged on a single system